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You're Probably Wondering (Frequently Asked Questions)
Q: Am I protected against loss or damage while my goods are in transit?
A: In the moving world, valuation is an added protection. You can relax knowing that your things will be covered in the event of a catastrophic loss while in transit. ValueMove offers three options to choose from. The most basic valuation is offered for no additional fee and covers your belongings at $.60 per pound per article. If you wish to receive added protection, depreciated-value or full-value can be purchased to further cover your goods from catastrophic loss. Your sales representative will explain the difference in options and can provide you more details.Q: Can ValueMove transport jewelry and other valuables?
A: Items of extraordinary value such as jewelry, money, photographs, antiques and stamp collections can be included in your shipment. However, we strongly recommend that you carry irreplaceable and expensive articles with you, or make other arrangements for their transport.Q: Can ValueMove ship my houseplants?
A: You should plan to transport your houseplants in the family car or by other means. When deprived of water or exposed to extreme temperatures for long periods, many houseplants go into shock or die. Also, many states have strict regulations for transport of plants.Q: What about my pet(s)?
A: Pets cannot be carried on moving vehicles. Dogs, cats, canaries and parakeets can usually be transported in the family car. If this isn't convenient, we will be glad to suggest alternate ways to ship your pets safely.Q: Do my appliances need special attention?
A: Most refrigerators, washers, dryers, and other electrical or mechanical appliances require special servicing to ensure safe transportation. Any moving parts such as motors on major appliances, washer drums and icemakers should be securely fastened for shipment. Gas appliances need to be serviced and disconnected prior to your move. See our ValueMove Packing Dictionary for more details.Q: Can I pack my clothes in a chest or dresser drawers?
A: Lightweight clothing -- sweaters, shirts, blouses, and lingerie -- may be left in the drawers. Do not fill drawers with heavy items such as books, table linens or sheets, which can damage the piece of furniture during transit. Be careful NOT to leave fragile items, money, jewelry, watches or other valuables in the drawers, as well as anything that might spill or leak.
You're Probably Wondering (Frequently Asked Questions)
Here's how ValueMove gets the job done, from start to finish.
Estimate carefully prepared and approved.
We gather information from you about your move, and then put together a complete, personalized estimate based on your situation. So there aren't any unpleasant surprises after you agree to a price.
Arrival of empty containers or trailer
ValueMove delivers containers or a trailer with ramps to your home. What we deliver is predetermined by your needs.
Stow all your belongings for travel.
You have a full 48 hours to load, at no extra charge. This minimizes stress by allowing you to move at a more leisurely pace. Once loaded, we secure your belongings for transit.
Your belongings are transported by our driver.
A professional ValueMove driver picks up your things and transports them to their destination. You avoid all the driving hassles, and unload everything at your new place.
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