Customer Service

The secret of our success lies in our ability to deliver a full range of high-quality services to our customers while simultaneously keeping the moving process simple. We provide each customer with a single point of contact. Just one call and our relocation counselors will take it from beginning to end.

Relocating can be a stressful experience. Even for those having moved several times before, each move is different and you never know what to expect when moving to a new city or neighborhood.

Lawrence has been in business since 1932 and we have the experience and knowledge to make your move a less stressful experience.

Lawrence’s services are customized to meet each family’s unique relocation needs. To ensure that these needs are met, an experienced move coordinator will be assigned to you and will be your single point of contact throughout the entire move process. In addition to our move coordinators, we have experienced crews and drivers that receive extensive training.

The Lawrence team will coordinate every aspect of your move. Our team is a dedicated group of people that work together to ensure that no detail is left out of the move. The team consists of the move coordinator, dispatchers, drivers, and crew members. So whether you are moving across town or around the country, Lawrence will relieve the burden of uncertainty of moving with our experienced staff.

Our services include:

  • A dedicated move coordinator that will be your single point of contact throughout your move.
  • A no-cost visual survey and estimate which describes the services necessary to successfully complete your move.
  • Lawrence will service the entire move (packing, transporting, unpacking) or you may choose to have us service a portion of the move (you pack, we transport, or a combination of services).
  • Shipment tracking (via satellite).
  • Storage services.
  • Destination information on your new city/state.
  • A proactive team that will ensure a smooth moving experience.

When you choose Lawrence, we give you the peace of mind that you will be provided with the information, services and support that you expect to ensure a smooth transition from your present location to your new location.